Refund Policy

Effective Date: May 9, 2025

1. Introduction

This Refund Policy outlines the terms governing purchases made through ForgePlugins ("the Company," "we," "our," or "us") at www.forgeplugins.com or through any related applications, software, plugins, and services (collectively, the "Services").

The Company provides Squarespace plugins and related digital products on a one-time purchase model with lifetime access. Due to the digital nature of our products, we maintain a strict no-refund policy as detailed herein.

2. Digital Products and Services

2.1 No-Refund Policy

All sales of digital products, including Squarespace plugins, are considered final upon purchase. Due to the non-tangible, digital nature of our products and the immediate delivery, download capability, and inability to "return" digital goods, we do not offer refunds on any purchase made through our Services.

By completing a purchase on our Site, you acknowledge and agree that:

  1. You are purchasing digital content that is delivered electronically

  2. You will receive a lifetime license with unlimited usage rights

  3. The transaction is final and non-refundable

  4. You have reviewed the product description thoroughly before purchase

2.2 Product Updates and Support

While we do not offer refunds, we are committed to providing:

  1. Access to future updates for the purchased version of the plugin

  2. Technical support to assist with installation and standard implementation questions

  3. Documentation to help you effectively use our plugins

Technical support does not include custom development or modifications beyond the stated capabilities of the plugin.

3. Exceptions and Special Circumstances

3.1 Unauthorized Purchases

If you believe an unauthorized purchase has been made using your account, please contact our customer support team immediately. Cases of verified fraud or unauthorized use will be addressed in accordance with applicable law and the policies of the relevant payment processor.

3.2 Product Unavailability

In the rare event that a purchased product becomes permanently unavailable for download immediately after purchase and before you have had the opportunity to download it, please contact our support team. Such situations will be addressed on a case-by-case basis.

3.3 Discretionary Consideration

The Company reserves the right, at its sole discretion, to consider exceptions to this policy in extraordinary circumstances. Any such exception shall not constitute a waiver of this policy for future transactions.

4. Contact Information

If you have questions regarding this Refund Policy, please contact our customer support team at:

support@forgeplugins.com

5. Policy Modifications

The Company reserves the right to modify this Refund Policy at any time. Any changes will become effective immediately upon posting on our website. It is your responsibility to review this Refund Policy periodically for changes.